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Technical Support for Students & Parents
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Support for Blackboard Collaborate
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Support for Blackboard Collaborate
System Requirements
Check your system requirements
each time before you join a room in BbC.
Getting Started – help for students
Watch this
participant orientation video
to learn how to use Blackboard Collaborate.
Be sure to
test your audio/video in the BbC configuration test room
a few days before your first session.
Audio setup tips:
To reduce echoes, it is strongly recommended to use a USB headset not the built in computer mic and speakers. Plug in the headset device prior to logging in to the BbC session.
As soon as you join the room, test your audio by going to Tools > Audio > Audio Setup Wizard
For additional support connect with your CBE teacher.