Careers : Frequently Asked Questions About Applying For A Job Online
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Frequently Asked Questions About Applying For A Job Online

Q. How do I register to be a user in the Careers site?

Without applying to a job:
On the Careers page click the "Register Now" link, you will be asked to create a user name and password. In addition you will enter all required personal information. In order to receive email notifications you must include an email address in your profile.

While applying for a job:
Click on the job you wish to apply to and then click "Apply Now". Your first step in the application will be to login as an existing user, or register as a new user. Once registered, the system will continue on to the application pages. In order to receive email notifications you must include an email address in your profile.


Q. I forgot my user name and/or password?

Click on the Forgot user name or password link and follow the prompts. You will receive an email with information on how to retrieve your username or reset your password.


Q. How do I apply for a job?

See our guide Applying for a job .


Q. What document attachments are needed to apply for a job?

In most cases a resume is required to apply for a job. Before you begin the online application process, ensure your resume is up to date, is saved on your computer, and ready to upload.

If you are applying to a teaching position you will also need:

  • All graduate and undergraduate transcripts
  • 3 reference letters
  • Teacher / principal evaluations / practicum evaluations
  • Cover letter

Note: When attaching documents you must compile them. For example, all three reference letters must be complied into one document and uploaded under the ‘reference’ section

Accepted file formats are .doc or .docx (Microsoft Word) .pdf (Adobe Acrobat), .rtf (rich text format), .txt (text format) and .jpeg, .jpg or .png (images). File size is limited to 6 MB.

If you wish to submit both a cover letter and a resume you may combine them into one document. Alternatively, additional documents may be attached to your profile using the "Cover Letters and Attachments" function under My Career Tools.

Note: You can address your cover letter to ‘Recruitment Team’.


Q. What is the application process for a Certified Teaching job?

The first step is to apply to a certified teaching job. Once successfully submitted, the following documents must be added to your My Career Tools to complete your application:

  • Undergraduate and graduate university transcripts (copies are sufficient for application purposes)
  • Copies of all practicum and teaching evaluations on official forms/letterhead and signed
  • Three (3) current letters of reference from supervisors in an educational setting on letterhead and signed
  • Resume
  • Cover Letter

In addition, please upload the following documents if you have them:

  • Copy of Valid Teaching Certificate*
  • Copy of Valid Trade Certificate (if applicable)
  • Copies of other valid licenses and certificates (e.g. First Aid)

*In order to teach in Alberta, teachers must be certified through Alberta Education – for more information on this process, please refer to the Alberta Education website, Teaching in Alberta.

To add these documents click on “My Career Tools”, then follow these steps:

  1. Under Cover Letters and Attachments click on “Add Attachment”
  2. Select Attachment Type from drop down list
  3. Click on “Add Attachment”
  4. Click “Browse”
  5. Select the file on your hard drive
  6. Click “Open”
  7. The file name appears in the text box
  8. Click “Upload”
  9. You can now choose to “Save & Add More” or “Save & Return”

You application will not be reviewed until all required documents are uploaded.


Q. Do I need to have a Police Information Check to apply?

You do not need to submit a police information check in your application. However, checks must be obtained prior to beginning employment. If desired, interested candidates may obtain an electronic Police Information Check (ePIC)​ to avoid processing delays if hired. Your ePIC must have been completed in the six months prior to beginning employment in order to be valid.


Q. What happens after I have applied for a job?

Once you have submitted your application, you will receive an email notification that it was successfully submitted. Applications with missing documents will not be processed until all the required documentation has been received.

Applications will be reviewed by our Recruitment team. Only candidates who are being considered for an interview will be contacted.


Q. Why didn't I receive an email confirming receipt of my job application?

If you did not include your email address in your profile, you will not receive email notifications.

If you did provide an email address, it is possible that the notification went into your junk email folder.


Q. How do I check the status of my job application?

You can use the My Career Tools page to monitor the status of the jobs you have applied for.  My Career Tools will list all the jobs you have applied for online and will display your Application Status (applied, not applied, not submitted) and the Job Status (open, interviewing, closed).   Please note, only those candidates chosen to continue on through the selection process will be contacted.


Q. What happens if I failed the pre-screening question?

If you failed the pre-screening question you are not eligible to apply for a job with the Calgary Board of Education. Your application status in My Career Tools will show Not Submitted. You are invited to apply again once you meet the eligibility requirements.


Q. How do I accept a job offer?

Your recruiter will send you an email notification titled “Conditional Job Offer with the Calgary Board of Education”. Click the link in the email to access Candidate Gateway and sign in using your user name and password. Under the Notifications section of the Careers Home page you will see a notification from the Recruiting Team titled Job Offer. Click the Job Offer link to access your offer details and initiate your acceptance. Please do not use the Job Offer link under My Career Tools as it takes you to the Career Tools page, not the offer details.


Q. How do I get to the Careers site?

External Applicants:

If you are interested in applying for a job with the Calgary Board of Education, please visit the Careers section of our website to search and apply for jobs. From there click on ‘view current opportunities’ to view all job postings.

CBE Employee:

If you're a current employee, log into the PeopleSoft Careers site to view and apply for jobs, including those only available to current CBE employees.


Q. What is the best way to navigate in the Careers site?

At the top of the page you will have five (5) links to help you successfully navigate. They are:

  1. Careers Home: This is the main landing page which allows you to conduct a basic job search, access My Career Tools, view any notifications, all current job postings.
  2. Job Search: This page allows you to enter search criteria to find specific job postings.
  3. My Saved Jobs: This page lets you view any job postings you saved to view later.
  4. My Saved Searches: This page lets you create “Job Agents” or view previous searches you have saved that you wish to re-use at a later date.
  5. My Career Tools: This page lets you view your application and job status, view resumes on file, add cover letters or attachments and view/action job offers received.

Do not use the web browser’s “Back”, “Forward”, or “Refresh” buttons to navigate the site. This may cause unexpected results, including loss of information that you have entered but not yet saved.  Please use the navigation buttons and links built into the pages within the site.


Q. What is a "notification" on my Careers Home page?

As an applicant you will receive two (2) types of notifications in your Careers account, Interview Schedule notifications and Job Offer notifications. In addition to the notifications on your Career page you will have received email notifications as well.

Interview Schedule notification: This notification means you applied to a roster job with the Calgary Board of Education and have been invited to a screening interview with a Recruiter.

Job Offer notification: Congratulations, this notification means you have been presented with a job offer! Click on the "job offer" link to view the offer and accept or decline.


Q. What is the difference between Basic vs. Advanced search?

Basic search: Allows you to find jobs based on keywords and the job posting timeframe (e.g. last week, last month, anytime).

Advanced search: Includes more search criteria to select from.  You can use keywords and the job posting timeframe, as well as location, job family, full/part time, regular/temporary and job opening ID.  Using Advanced Search you can also save your search for later use or create a Job Agent.


Q. What is a Job Agent and how to I create one?

A Job Agent process runs your saved search automatically on a nightly basis for 90 days. If the search finds any new jobs that meet your criteria, you will receive an email containing a link to review the job agent search results. The next time the agent searches, it checks for new jobs added since your last notification.


Q. How do I submit attachments like a cover letter or reference letter?

In your My Career Tools page there is a Cover Letter and Attachment section. To add a document:

  1. Under Cover Letters and Attachments click on “Add Attachment”
  2. Select Attachment Type from drop down list
  3. Click on “Add Attachment”
  4. Click “Browse”
  5. Select the file on your hard drive
  6. Click “Open”
  7. The file name appears in the text box
  8. Click “Upload”
  9. You can now choose to “Save & Add More” or “Save & Return”


 Contact Us

If you are having difficulty using the online application system call:

t | 403-817-7333


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Last modified: 7/2/2019 5:26 PM
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